If the issue persists, open a support ticket. Click the Advanced tab and then select the highest quality available (bit depth and sample rate) in the Default Format menu.Ĭomplete five successful calls to verify the issue has been resolved.Click your speaker or headset in the Playback tab and then click the Properties button.Click the Sound Control Panel link in the same window.Verify the correct input device is selected in the Input section.Verify the correct output device is selected in the Sound section.Right-click the Speaker icon in the system tray (bottom right).Click the Input tab and verify that the correct microphone or headset is set as the default option.Verify that the correct speaker or headset is set as the default option.Click Sound and then click the Output tab.Click the Apple icon and then click System Preferences. If you experience issues with no audio or one-way audio, use steps based on your operating system.
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